Support

March 20, 2025

If you need assistance with Converta, our support team is available 24/7 to help you. You can reach us through the following channels:

  • Email Support: info@converta.ai

  • Slack Channel: You can always ping us from your dedicated Converta Slack Channel.

Support Availability & Response Time

  • Support Hours: 24/7

  • First Response SLA: 1 business day (maximum time before a human support agent responds to your request)

What to Expect When Contacting Support

When you reach out to Converta support, you can expect:

  • A response from a real support agent within 1 business day.

  • Assistance with installation, troubleshooting, account issues, and feature inquiries.

  • Continuous support until your issue is resolved.

The Converta Support

We offer:

  • Technical support for troubleshooting issues.

  • Assistance with meeting analysis and workflow automation setup.

  • Help with account access and permissions.

For any issues, contact Converta support at info@converta.ai.