Support
March 20, 2025
If you need assistance with Converta, our support team is available 24/7 to help you. You can reach us through the following channels:
Email Support: info@converta.ai
Slack Channel: You can always ping us from your dedicated Converta Slack Channel.
Support Availability & Response Time
Support Hours: 24/7
First Response SLA: 1 business day (maximum time before a human support agent responds to your request)
What to Expect When Contacting Support
When you reach out to Converta support, you can expect:
A response from a real support agent within 1 business day.
Assistance with installation, troubleshooting, account issues, and feature inquiries.
Continuous support until your issue is resolved.
The Converta Support
We offer:
Technical support for troubleshooting issues.
Assistance with meeting analysis and workflow automation setup.
Help with account access and permissions.
For any issues, contact Converta support at info@converta.ai.